Trust by design

Trust and Security | DearConcierge

A personal assistant should earn the right to help. DearConcierge is designed around clear proposals, durable receipts and intentionally limited access—not opaque automation.

Propose before broad changes

DearConcierge can prepare plans and recommend trade-offs, but broad changes to connected services are designed to remain proposals until you approve them or an explicit, narrowly defined policy permits an action. A recommendation should tell you what changes, why and what it protects.

Verified receipts, not optimistic claims

When an approved change is made, the product is designed to retain a receipt of the request, the external outcome and enough context to understand or undo a safe planning run. A planned action is not presented as complete merely because it was suggested.

Least-privilege integration access

Connected services are optional. DearConcierge requests and uses only the access required for the feature you choose, and connection credentials are removed when an integration is disconnected. Corporate Outlook is used only as a read-only calendar mirror for capacity assessment; it does not access corporate mail or alter meetings.

What is implemented today

The private product uses authenticated access, encrypted transport, controlled infrastructure access and audit-oriented planning records. Current integrations and their data handling are described in the Privacy Policy. We do not make unsupported certification or compliance claims.

What is still being built

Shared-family coordination, broader automation and public multi-tenant onboarding are future roadmap directions. They are not represented as current beta capabilities. Any future automation is intended to remain bounded by explicit consent and approval rules.

Report a concern

For product support or a good-faith security report, use the support and responsible-disclosure route.